Retail Sales Lead

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary:

We are seeking a talented enthusiastic Retail Lead to be a brand ambassador for our superstore who strives to create a unique retail experience for our customers by helping to manage day-to-day operations of the business. This individual would embody our vision to create the ultimate customer experience by delivering excellent service and leading store associates to meet and exceed our performance standards. To succeed in this role, the candidate must possess excellent communication skills, a strong business acumen and a background in retail and/or luxury goods.

What can you expect as a Retail Lead at Cigars International?

Formulating strategic business development plans to ensure brand growth and long-term financial success
Assist in setting standards and objectives for retail sales staff
Educating and holding sales team to company goals, visual merchandising directives, product knowledge, and customer service standards
Overseeing and optimizing daily retail associate routines to ensure efficiency
Working closely with the store manager to set and deliver upon sales and profit goals
Monitoring all store expenses to ensure the store stays in line with the set budget objective
Creating and enforcing employee schedules
Monitoring progress of store goals and driving results
Ability to execute all store operations and ensure they completed satisfactorily
Motivating team members to achieve their personal best
Managing Labor hours to reach hourly wage goal set by store Manager
Assigning daily duties for deployment positions
Monitor the store systems to be sure they are properly functioning and maintained (lighting, HVAC, humidification, water treatment, plumbing, alarm and surveillance)

Your areas of knowledge and expertise (that matter the most for this role):

Strong written and verbal communication skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Ability to input, retrieve and analyze data
Hands-on commitment to getting the job done.
Proven ability to direct and coordinate operations
Strong organizational and time management skills
A general understanding of cigars and the Cigar Industry is preferred by not required

We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

Comprehensive Health Care, Vision & Dental Plan
Flexible Spending Account
Disability Plans
Basic & Supplemental Life Insurance
Additional Supplemental Benefits
Paid Vacation, Paid Time Off (PTO) days, Holidays
401(k) Retirement Saving Plan including a generous Company match

What happens next?

You Apply – Craft your career with us!
We carefully review your application (over a nice cup of coffee).
The important thing to know is that we process applications on an ongoing basis, so we encourage you to submit your application as soon as possible
If we are a match, you’ll receive an email or a call from our HR team
And a final note for you to know - We'll get back to you — even if it's a no (for now)

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

*Please be informed that this Direct Search is conducted exclusively by the Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs.