Assistant General Manager

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Summary:

Cigars International is searching for an enthusiastic and talented Assistant Manager to join our team. As a brand ambassador, you will play a key role in delivering a unique retail experience to our customers by effectively managing day-to-day operations in our store. We are seeking an individual who embodies our vision of creating the ultimate customer experience, possesses a background in retail and/or luxury goods, and demonstrates strong business acumen.

What can you expect as an Assistant Manager with Cigars International?

Develop strategic business development plans to ensure brand growth and long-term financial success.
Assist in establishing standards and objectives for the retail sales staff.
Educate and hold the sales team accountable to company goals, visual merchandising directives, product knowledge, and customer service standards.
Oversee and optimize daily routines of retail associates to ensure operational efficiency.
Collaborate closely with the store manager to set and achieve sales and profit goals.
Monitor store expenses and maintain adherence to the allocated budget.
Create and manage employee schedules.
Track progress towards store goals and drive results.
Execute all store operations and ensure satisfactory completion. This includes learning, overseeing, and managing bar operations when needed.
Coach team members to reach their personal best.
Manage labor hours to meet the hourly wage goal set by the store manager.
Assign daily duties for deployment positions.
Monitor store systems to ensure proper functioning and maintenance (e.g., lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance).
Availability to work during peak hours, including nights, weekends, and holidays.
Ability to lift to 50 pounds and perform physical tasks such as bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items.
Move around the store and maneuver merchandise as required.
Walk and stand for extended periods.
Engage with customers by helping throughout the store.

Your areas of knowledge and expertise (that matter the most for this role):

Minimum of 2 years of management experience, preferably in a retail setting.
Strong written and verbal communication skills.
Experience using Microsoft Dynamics AX is preferred but not required.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to input, retrieve, and analyze data.
Hands-on commitment to completing tasks.
Proven ability to direct and coordinate operations.
Strong organizational and time management skills.
General understanding of cigars and the cigar industry is preferred but not required.
Ability to supervise and motivate staff.

We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

Comprehensive Health Care, Vision & Dental Plan
Flexible Spending Account
Disability Plans
Basic & Supplemental Life Insurance
Additional Supplemental Benefits
Paid Vacation, Paid Time Off (PTO) days, Holidays
401(k) Retirement Saving Plan including a generous Company match

What happens next?

You Apply - Join a world-leading manufacturer of cigars and pipe tobacco
We carefully review your application (over a nice cup of coffee).
The important thing to know is that we process applications on an ongoing basis, so we encourage you to submit your application as soon as possible.
If we are a match, you’ll receive an email or a call from our HR team
And a final note for you to know - We'll get back to you — even if it's a no (for now)

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.