Collections Officer

Collections Officer

At STG, we always encourage you to craft the career that makes you more.

Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.

Be part of something transformative in Lisbon! Scandinavian Tobacco Group is establishing our Solution Delivery Organization (SDO) - a center of excellence that will shape our digital future.

As a leader in the cigar industry, we're building an innovative tech hub where bright minds create impactful solutions. In our modern, collaborative space, your expertise will drive digital transformation and technological advancement.

Join a dynamic team where your voice matters and your growth is prioritized. We offer competitive benefits and real opportunities to expand your horizons. In the heart of Lisbon, one of Europe's most vibrant tech capitals, you'll enjoy an exceptional work-life balance while working on meaningful projects.

Craft the career that makes you more - help us build the future of STG in Lisbon.

Role Summary:

The Collection Officer will be responsible for managing and matching receipts accurately, constant monitoring of unapplied cash receipts, negotiating settlements with customers. The Collections Officer will also follow up with sales team to ensure timely collections from customers.

Location: Lisbon, Portugal
Working hours: Full-time

Contract type: Direct employment

What can you expect as a Collections Officer at Scandinavian Tobacco Group? Your primary tasks will be:

Leadership and development:

Conduct regular meetings with Credit and Collection Process Area Lead to provide updates on work status
Take ownership of learning and development, seeking guidance from the team lead
Actively participate in functional and technical training related to S4 HANA to enhance knowledge

Operational Responsibilities:

Accurate matching of customer receipts and perform timely reconciliations
Ensure towards meeting collection targets or goals set by company, make sure cash flow remains healthy
Ensuring all collection activities comply with legal regulations, company policies, and ethical standards
Responsible for handling the dunning process
Monitoring all the accounts for delayed payments by conducting AR ageing
Closely co-ordinate with the Sales team to track customer collections and assist the Sales team to have focused efforts for customer follow-ups
Ensure timely completion and submission of all reports to enable Credit and collection lead to evaluate for process performance.

Performance & Efficiency:

Demonstrate proficient problem-solving abilities and negotiation skills to resolve payment issues
Secure suitable repayment plans from customers to enhance overall efficiency in the collection process

Your areas of knowledge and expertise (that matter the most for this role):

Preferred Educational Requirements - BSc/ BA (Hons) Accounting and Finance
Total relevant experience of 1-3 years
Knowledge of SAP 4 HANA (knowledge of FSCM module in SAP preferred)
Knowledge of quote-to-cash processes (especially AR receipts and collections)
Strong understanding of the business and accounting processes
Strong communication and analytical skills

How to Apply:

If you are ready to be a part of our exciting journey at STG, please, apply by including your resume and highlighting your experience, as well as any other relevant information you would like to share with us.

Thank you for considering this exciting opportunity.

Scandinavian Tobacco Group Talent Team

Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

"Please be informed that this Direct Search is conducted exclusively by Scandinavian Tobacco Group. We do not accept applications from agencies, and we will not provide compensation for unsolicited CVs.