S&OP Manager, North America, Bethlehem, PA / Planning & Fulfilment

Location: Bethlehem, PA
Working hours: Full-time
Work model: Needs input
Contract type / duration: Permanent

Are you passionate about aligning demand, supply, and business strategy to drive operational excellence? Do you want to play a critical role in shaping planning and fulfilment activities across North America while partnering with leaders across a global organization? Then you might be the person we are looking for.

As our new S&OP Manager, North America, you will be part of the Planning & Fulfilment function within Global Operations and play an important role in aligning sales, operations, and supply chain processes to drive business performance and customer satisfaction. You will work closely with cross-functional stakeholders across Sales, Marketing, Supply Chain, Production, Finance, and Global Operations to develop integrated demand and supply plans that support both short-term execution and long-term business objectives. This is a great opportunity to influence strategic decision-making, drive continuous improvement, and make a meaningful impact across our North American operations.

What your day will look like

In this role, you will typically focus on:

Sales & Operations Planning Leadership

Lead and coordinate the Sales & Operations Planning (S&OP) process across the North American region.
Ensure alignment between sales forecasts, production plans, inventory strategies, and customer requirements.
Facilitate cross-functional planning discussions and drive consensus on business priorities.
Monitor performance against plans and implement corrective actions when required.

Demand & Supply Planning

Collaborate closely with Sales, Marketing, Supply Chain, Production, and Finance teams to develop realistic and integrated demand and supply plans.
Analyze sales trends, market developments, customer demand patterns, and business requirements to proactively identify risks and opportunities.
Support inventory optimization initiatives while maintaining high customer service levels.
Ensure planning activities support operational efficiency and business objectives.

Performance Management & Continuous Improvement

Drive initiatives to improve forecasting accuracy, inventory performance, and overall supply chain effectiveness.
Develop and present performance reporting, KPIs, and actionable insights to senior leadership and key stakeholders.
Leverage data analytics and planning tools to support strategic decision-making.
Champion continuous improvement and planning best practices throughout the organization.

Operational Coordination & Risk Management

Coordinate with Global Operations and Fulfilment & Distribution teams to ensure seamless order fulfilment and timely customer deliveries.
Build strong partnerships with teams across multiple locations, including Bethlehem, Pennsylvania and Richmond, Virginia.
Identify potential supply chain disruptions and develop contingency plans to mitigate business risks.
Support cross-functional projects that improve planning capabilities and operational performance.

Leadership & Collaboration

Foster a collaborative, inclusive, and high-performing team environment.
Influence stakeholders across functions and locations to drive alignment and successful execution of plans.
Promote best practices in planning, inventory management, and fulfilment processes.

What you'll bring

Required Qualifications

Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
Proven experience managing S&OP processes on a regional and/or global scale.
Strong understanding of demand planning, supply planning, production scheduling, and inventory management.
Experience working with ERP systems, planning tools, and data analytics platforms.
Excellent analytical, problem-solving, and decision-making abilities.
Strong communication and stakeholder management skills.
Demonstrated ability to collaborate effectively across functions, teams, and geographic locations.
Experience leading teams or coordinating complex cross-functional initiatives.

Preferred Qualifications

Master's degree in Supply Chain Management, Business Administration, or a related field.
Experience within a multinational manufacturing, consumer goods, FMCG, or supply chain-driven environment.
Advanced knowledge of forecasting methodologies, inventory optimization, and supply chain performance metrics.
Experience supporting large-scale operational transformation and continuous improvement initiatives.

Working at STG & What to expect

At Scandinavian Tobacco Group (STG), we are so much more than what meets the eye. We combine the strength of global brands with the entrepreneurial mindset that allows people to make a real impact. Here you'll have the opportunity to grow your career, collaborate across borders, and help shape what's next. At STG you'll find more than a role, you'll find opportunities to grow, collaborate across borders, and make a meaningful impact.

Annual Base Salary: $130,000-$135,000/yr

Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area, and relevant market benchmarks.

What's in an Offer

As a colleague at Scandinavian Tobacco Group, you will receive a comprehensive compensation package and generous benefits package, including:

Comprehensive Health Care, Vision & Dental Plan
Flexible Spending Account
Disability Plans
Basic & Supplemental Life Insurance
Additional Supplemental Benefits
Paid Vacation, Paid Time Off (PTO) days, and Holidays
401(k) Retirement Savings Plan including a generous Company match

Ready to be part of something bigger?

Apply now and discover much more.

Our recruitment process

Before starting our hiring process, your application will be reviewed by a member of our Talent Acquisition team. We assess each application against the key competencies and requirements for the role. If your experience and skills are a good match, you'll be invited to continue through our hiring process, which may include a recruiter screen, interviews with the hiring team, assessments or case studies, and a final interview with leadership or key stakeholders.

Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.

Please be informed that this Direct Search is conducted exclusively by Scandinavian Tobacco Group. We do not accept applications from agencies and will not provide compensation for unsolicited CVs.

This position does not offer visa sponsorship. Candidates must have valid work authorization in the United States, and only qualified candidates will be contacted.