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Nov 10, 2022

Bethlehem, US, 18015

Demand Planning Manager


Our organization is all about creating moments of great enjoyment for smokers. This promise has made us a world-leading manufacturer of cigars and traditional pipe tobacco. When you join our company, you will be part of an industry that is constantly changing. It takes a team of quick minds to grow and thrive, even when you deliver high quality, natural products like ours. That’s why we look for smart, tenacious people who will go that extra mile.


STG is searching for our next Demand Planning Manager who will be accountable for effectively managing the demand planning process in close cooperation with business representatives (Sales, Marketing, Supply Chain, & Customer Service) to optimize service level objectives. You will be responsible for assuming leadership as the face of Operations to the Sales organization and maintain active and responsive dialogue with Sales and Marketing. Objectives are achieved through the refinement of monthly and weekly forecast.  Intelligence is secured through various reporting systems and communication linkage between the functional areas of Sales, Marketing, Customer Service and Operations.  Result is to ensure proper inventory levels are maintained to provide an adequate level of customer service, efficient warehouse operations, and low unsalable.


Key Accountabilities:

  • Set up demand planning strategy ensuring the use of adequate planning methods and an optimal alignment with business functions.
  • Coordinate the forecast process in close collaboration with commercial organization to identify best-fitting solutions to provide the plants with a most accurate demand plan based on a statistical baseline and input from sales.
  • Generate and review monthly forecasts and measure, track and improve forecast accuracy.
  • Coordinate and update segmentation for demand planning in alignment with supply side segmentation.
  • Manage Phase-In (new products) / Phase-Out (Discontinued/ Slow Moving) and prevent obsolescence of Finished Goods.
  • Contribute to S&OP process with demand planning results and effective alignment with business functions.
  • Develop and document standard planning processes with a focus on implementing global common processes and practices. 
  • Actively participate in the development and implementation of information and technology initiatives with respect to forecasting.


Minimum Qualifications:

  • Complete familiarity with product lines including an understanding of the impact of new products, category sales programs, and general industry and category trends on forecasting.
  • Complete understanding of Supply Chain, Production, and Inventory Control principles and how they impact planning, scheduling, and procurement activities.
  • Strong Analytical skills with attention and focus on detail and solving problems.
  • Strong computer skills including proficiency with Microsoft Office Suite and general forecasting tools.
  • Demonstrated proficiency in written and oral communication.
  • Self-starter capable of working independently.
  • Accomplished Team Player
  • 3-5 Years of experience in Demand Planning/Supply Chain functions
  • Willingness to pursue APICS certification.


Preferred Qualifications:

  • Knowledge of eCommerce and Retail is a plus
  • Proficient in data management and analysis via SQL, Business Objects, and/or Microsoft Access
  • 3-5 Years of experience in working with Sales and Customer Service
  • BA/BS Logistics, Business, or Finance degree.
  • APICS Certified.




We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:

  • Comprehensive Health Care, Vision & Dental Plan
  • Flexible Spending Account
  • Disability Plans
  • Basic & Supplemental Life Insurance
  • Additional Supplemental Benefits
  • Paid Vacation, Paid Time Off (PTO) days, Holidays
  • 401(k) Retirement Saving Plan including a generous Company match

Bethlehem Shared Services, LLC. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Nearest Major Market: Allentown